i have an enduser that creates emails to send to our customers. This email gets tagged as spam since it is coming from an outside source. In this case it is Exact Target. Now the rule is htis email should go to the junk mail folder. Well it isn't for her but if she send to me it does. I went into the trackign log and it seems that i get a event id of Receive and a Event ID of Process for her. Now under the process line for RecipientStatus I get Mailbox Rules Agent. Waht is that? For me when i do the tracking i get REceive and then a Deliver with a junk mail under RecipientStatus. Thanks

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Hi KirkSH, RecipientStatus having value mailbox rules agent means there is a mailbox rule affecting this email. You can use get-inboxrule command to dump all mailbox rules for a users mailbox to check. For example: Get-InboxRule -Mailbox msmith@testdomain.com | FL Thanks, Da Xu

This is what i get runnign your command RunspaceId : 7ff62ac8-8ccd-4b42-8f49-dbaec0e771e8 Description : Enabled : True Identity : cic.scic.com/Computer users/Clarice Jenkins\273501335565893633 InError : False Name : Clear categories on mail (recommended) Priority : 1 RuleIdentity : 273501335565893633 SupportedByTask : False BodyContainsWords : {} ExceptIfBodyContainsWords : {} FlaggedForAction : ExceptIfFlaggedForAction : FromAddressContainsWords : {} ExceptIfFromAddressContainsWords : {} From : ExceptIfFrom : HasAttachment : False ExceptIfHasAttachment : False HasClassification : ExceptIfHasClassification : HeaderContainsWords : {} ExceptIfHeaderContainsWords : {} FromSubscription : ExceptIfFromSubscription : MessageTypeMatches : ExceptIfMessageTypeMatches : MyNameInCcBox : False ExceptIfMyNameInCcBox : False MyNameInToBox : False ExceptIfMyNameInToBox : False MyNameInToOrCcBox : False ExceptIfMyNameInToOrCcBox : False MyNameNotInToBox : False ExceptIfMyNameNotInToBox : False ReceivedAfterDate : ExceptIfReceivedAfterDate : ReceivedBeforeDate : ExceptIfReceivedBeforeDate : RecipientAddressContainsWords : {} ExceptIfRecipientAddressContainsWords : {} SentOnlyToMe : False ExceptIfSentOnlyToMe : False SentTo : ExceptIfSentTo : SubjectContainsWords : {} ExceptIfSubjectContainsWords : {} SubjectOrBodyContainsWords : {} ExceptIfSubjectOrBodyContainsWords : {} WithImportance : ExceptIfWithImportance : WithinSizeRangeMaximum : ExceptIfWithinSizeRangeMaximum : WithinSizeRangeMinimum : ExceptIfWithinSizeRangeMinimum : WithSensitivity : ExceptIfWithSensitivity : ApplyCategory : {} CopyToFolder : DeleteMessage : False ForwardAsAttachmentTo : ForwardTo : MarkAsRead : False MarkImportance : MoveToFolder : RedirectTo : SendTextMessageNotificationTo : {} StopProcessingRules : False MailboxOwnerId : cic.scic.com/Computer users/Clarice Jenkins IsValid : True

That's a new Rule enabled by default in Outlook 2007. What it does is to remove Categories from incoming emails. I suggest we use MFCMAPI to check and delete corrupted and hidden rules in this users mailbox, please refer to following steps: ============ Use an Administrative account with "Edit" permissions on this mailbox.Make sure that the Outlook Profile you use is set for 'Online Mode' Obtain the latest MFCMAPI version from HTTP://www.codeplex.com/mfcmapi 1. Run MFCMAPI and hit 'OK' to clear the 'About MFCMAPI' information dialog. 2. Choose 'Session' from the drop-down menu and select 'Logon and Display Store Table.' 3. Choose the Outlook Profile needed if set to prompt, otherwise if there is only one profile it will load that one by default. 4. Double-click the Default Mailbox for the user in question. You may be prompted for the correct Outlook Profile if there is more than one created on the users machine. This will bring up a new window. If there is a question you can look for the column header: PR_Default_Store and there will be a 'F' for those that are NOT the default delivery location and an 'T' for the one that is). This will be the one you want to select. 5. Expand the Root Container. 6. Expand Top of Information Store. 7. Right-click Inbox, and then click Open Associated Contents Table. 9. In the Inbox window, locate and then click the items that have the IPM.Rule.Message or IPM.ExtendedRule.Message message class, and then click Delete. 10. Select Permanent delete passing DELETE_HARD_DELETE (unrecoverable) in the drop-down list, and then click OK. Below is some screenshots from my lab for your reference: ============ Da Xu

That's a new Rule enabled by default in Outlook 2007. What it does is to remove Categories from incoming emails. I suggest we use MFCMAPI to check and delete corrupted and hidden rules in this users mailbox, please refer to following steps: ============ Use an Administrative account with "Edit" permissions on this mailbox.Make sure that the Outlook Profile you use is set for 'Online Mode' Obtain the latest MFCMAPI version from HTTP://www.codeplex.com/mfcmapi 1. Run MFCMAPI and hit 'OK' to clear the 'About MFCMAPI' information dialog. 2. Choose 'Session' from the drop-down menu and select 'Logon and Display Store Table.' 3. Choose the Outlook Profile needed if set to prompt, otherwise if there is only one profile it will load that one by default. 4. Double-click the Default Mailbox for the user in question. You may be prompted for the correct Outlook Profile if there is more than one created on the users machine. This will bring up a new window. If there is a question you can look for the column header: PR_Default_Store and there will be a 'F' for those that are NOT the default delivery location and an 'T' for the one that is). This will be the one you want to select. 5. Expand the Root Container. 6. Expand Top of Information Store. 7. Right-click Inbox, and then click Open Associated Contents Table. 9. In the Inbox window, locate and then click the items that have the IPM.Rule.Message or IPM.ExtendedRule.Message message class, and then click Delete. 10. Select Permanent delete passing DELETE_HARD_DELETE (unrecoverable) in the drop-down list, and then click OK. Below is some screenshots from my lab for your reference: ============ Da Xu

Is there any update about this issue? Thanks, Da Xu